Frequently Asked Questions

Got questions? We’ve got answers. Find out how Break Moods works, who you’ll be working with, and what to expect from your first session

Subscription Packs

    What kind of music professionals will I be working with?

    We'll match you with the best professionals for your specific sound and project needs. While you don't pick from a list, our matching process is designed to pair you with someone who genuinely fits your style and the needs of your project. If for any reason the match doesn't feel right, just let us know and we'll find the right fit for you.

    What if 2 or 3 hours are not enough to finish my project?

    If the hours included in your subscription are not enough to complete your track both in the production or mixing and mastering phase, because the project is more complex than what was originally planned, there is always the option to extend your session by 1 hour at $7.99 or 2 hours at $14.99.

    Can I upgrade or downgrade my plan at any time?

    Yes, you can upgrade, downgrade or cancel your subscription at any time by going to the billing section of your profile.

Live Sessions

    How do live sessions actually work?

    You'll join a live session directly on the Break Moods platform where your assigned professional will be waiting for you. They'll share their screen throughout so you can follow every step of the process, ask questions in real time, request revisions, and stay involved from start to finish, making sure the track sounds exactly the way you envisioned it.

    What do I need to prepare before my session?

    You generally don't need to prepare anything specifically. The professional you'll be working with will already have all the information about your project like references and descriptions you provided and will be waiting for you to join the session with their DAW already open and ready to go.

General

    Why is Break Moods more affordable than hiring professionals separately on marketplaces?

    Break Moods works differently from traditional marketplaces. Every professional on our platform goes through a vetting process to ensure quality and ability, so you're always working with a true professional. Our network is also international, which allows us to offer highly competitive rates without ever cutting corners on quality.

    Who are the producers, sound engineers and designers on Break Moods?

    Our professionals are an international network of musicians, engineers and designers with a proven track record and a minimum of 3 years experience in their field with an average of 5+ years across a wide range of genres and styles. Every single one has been personally vetted by our team before joining the platform.

    How is Break Moods different from generative AI music?

    Break Moods is the opposite of AI music generation. We believe human-made music has a depth, intention and soul that no model can replicate and we built this platform specifically to make a professional level of creation accessible and affordable for every independent artist.

    What if I'm not happy with work done in a session?

    If your session didn't go as expected for any reason, don't hesitate to reach out at support@breakmoods.net we'll work with you to find the best solution. We're not happy until you are.